Privacy Policy
SPICE Protocol ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:
The types of information we may collect or that you may provide.
The types of information we may collect or that you may provide when you visit the website located at spiceprotocol.xyz (including any of its sub-domains or pages) (our "Website"), when you access or use the interface for interacting with the SPICE Protocol (the "Protocol") available at dashboard.spiceprotocol.xyz (the "Interface"), or when you contact us via electronic media.
Our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect on our Website, on the Interface, and in email, and other electronic communications sent through or in connection with the Website or the Interface.
This policy DOES NOT apply to information that:
We collect offline or on any other Company apps or websites, including websites you may access through our Interface.
We collect through any electronic messaging service besides through the Website or email (such as apps like Telegram, Discord, Instagram, etc.).
You provide to or is collected by any third party (see Third-Party Information Collection below).
Our Website and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not access our Website or use our Interface. By accessing our Website, using our Interface, or communicating with us via email, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of the Website and the Interface after we revise this policy means you accept those changes, so please check the policy periodically for updates.
If you have any questions about this Privacy Policy, or would like to exercise your rights, please contact us at contact@spiceprotocol.xyz.
Children Under the Age of 18
The Interface is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at contact@spiceprotocol.xyz
Information We Collect
We collect information from and about users of our Interface:
Directly from you when you provide it to us.
Automatically when you access the Website or use the Interface.
Information You Provide
Account Information: When you create an account or interact with our protocol, we may collect your email address, wallet address, and any other information you voluntarily provide.
KYC/KYB Information: For compliance purposes, we may collect identity verification documents, business registration details, and related information through our onboarding process.
Communications: Information you provide when you contact us, participate in surveys, or engage with our community channels.
Information Collected Automatically
Blockchain Data: Your public wallet address, transaction history, and on-chain interactions with SPICE smart contracts are recorded on public blockchains and are not private.
Usage Data: IP address, browser type, device information, pages visited, time and date of visits, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze site usage.
Information from Third Parties
Verification Services: KYC/KYB data from third-party identity verification providers.
Analytics Providers: Aggregated usage data from analytics services.
Oracles and Data Feeds: Credit event data and risk assessment information from integrated oracle services.
How We Use Your Information
We use collected information to:
Provide and maintain our services: Process transactions, manage accounts, and facilitate protocol interactions.
Compliance and security: Verify identity, prevent fraud, comply with legal obligations, and detect security threats.
Improve our services: Analyze usage patterns, conduct research, and develop new features.
Communication: Send updates, newsletters, marketing materials, and respond to inquiries (you may opt out at any time).
Risk assessment: Evaluate creditworthiness, underwriting capacity, and reputation metrics within the protocol.
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, KYC/KYB verification, customer support).
Business Partners: With your consent, we may share information with underwriters, lenders, and other protocol participants necessary for transaction execution.
Legal Requirements: When required by law, legal process, or governmental request, or to protect our rights, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Public Blockchain: Transaction data and wallet addresses are publicly visible on blockchain networks.
Data Security
We implement industry-standard security measures to protect your information, including:
Encryption of sensitive data in transit and at rest
Access controls and authentication protocols
Regular security audits and vulnerability assessments
Secure smart contract architecture with third-party audits
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal, regulatory, and reporting obligations
Resolve disputes and enforce our agreements
Blockchain transaction data is permanently recorded on public ledgers and cannot be deleted.
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of your personal information.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Opt-Out: Unsubscribe from marketing communications.
Data Portability: Request transfer of your data in a machine-readable format.
Objection: Object to certain processing activities.
To exercise these rights, contact us at [privacy@spiceprotocol.xyz].
Specific Regional Rights
European Union (GDPR): EU residents have additional rights under the General Data Protection Regulation, including the right to lodge complaints with supervisory authorities.
California (CCPA): California residents have rights under the California Consumer Privacy Act, including the right to know what personal information is collected and the right to opt out of sale (note: we do not sell personal information).
Australia (Privacy Act): Australian residents have rights under the Privacy Act 1988, including access to and correction of personal information.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and settings
Analyze site traffic and usage patterns
Deliver personalized content and advertisements
Improve site functionality and user experience
You can control cookie preferences through your browser settings. Disabling cookies may limit certain functionality.
Types of Cookies We Use:
Essential: Required for site operation
Analytics: Track usage and performance
Functional: Remember preferences
Marketing: Deliver relevant advertisements
Third-Party Links and Services
Our website may contain links to third-party sites and integrate with external services (wallets, oracles, DeFi protocols). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We implement appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable law.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
SPICE Protocol
Email: [contact@spiceprotocol.xyz]
Website: [spiceprotocol.xyz]
Decentralized Nature of Blockchain
Important Notice: SPICE operates on public blockchain networks. Transactions and wallet addresses are publicly visible and permanent. Once recorded on the blockchain, this information cannot be modified or deleted. By using our protocol, you acknowledge and accept the transparent and immutable nature of blockchain technology.